Jumeirah Emirates Towers Dubai

jlytravels8
01-01-1970 02:00

Prime location. Mixed experience. Hotel location: Right in the heart of DIFC and within walking distance to many international restaurants, cafés, coffee spots, supermarkets (Waitrose & Carrefour) and shopping options. It’s also a short taxi ride to Dubai Mall with metro access nearby which made getting around very convenient. Room: Offered a great city view and room was spacious, featuring a large working area, king sized bed and lounge space. Amenities were sufficient, storage was ample and a Nespresso coffee machine was provided (though most capsules supplied during my stay were decaf). One drawback was the limited USB ports for a room of this size and there weren’t enough hangers initially, I had to request extras Gym: Well-maintained as should be for a 5 star establishment, good-sized and equipped with Technogym machines. post-workout touches like infused water, Nordaq water, Nespresso coffee and green apples was made available E-butler service: Inconsistent and mostly disappointing. When I requested help with reservations, the responses lacked clarity and initiative. For instance, when asking about booking assistance, they simply checked availability to reserve a spot only, however missed out that if I do not select the reservation option, a walk in option is possible. As a result, I missed out on visiting a spot I had really wanted to go to. Another major issue was delivery handling. Initially, I was told the hotel could not receive deliveries on behalf of guests, then later informed they could only to have my deliveries turned away without consideration. While I understand liability concerns, outright refusal to assist or even hold deliveries on behalf of guests was surprising for a 5-star hotel. This caused significant inconvenience, stress and additional cost on my end. While the location and room quality were positives, the service experience received especially regarding guest assistance and communication was disappointing. With many 5-star options nearby, I would likely consider other alternatives with offers more flexibility and a more hospitable stay next time.. .

G6241TAhannas
01-01-1970 02:00

Jumeirah Emirates Tower Stay. Great location, almost near and close to all your needed destinations with direct access to the Museum of the Future and the metro, which will make it easier to access the Dubai Mall and some nearby places Rooms are very clean, staff are very welcoming, the rooms face the main road, but you can't hear any of the noise, inside the room, it is so quiet. Service is great, food is good. Honestly, everything was perfect as expected!. .

mladenkal2026
01-01-1970 02:00

Stealers. Nice hotel but they steal there. And nobody cares.. .

853nasseri
01-01-1970 02:00

Great business and relaxing. The staff behavior is excellent, consistently professional, and welcoming. The lobby atmosphere is elegant and comfortable, creating a pleasant first impression, and the restaurant offers a good dining experience with quality service. Overall, I enjoy staying at the property and appreciate the comfort and ambience it provides.. .

Khan
01-01-1970 02:00

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yusra
01-01-1970 02:00

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Khaled
01-01-1970 02:00

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Khadijah
01-01-1970 02:00

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NAHAR
01-01-1970 02:00

An annual ritual!. Prime location and good breakfast. The pillows weren’t so good, The mattress was so comfortable though.

Stanislav
01-01-1970 02:00

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